Rohan Pigott

My father had long been an admirer of Neil Jenman's work and gave me a copy of "Real Estate Mistakes" a long time ago. When it came time to sell our family home, I contacted Jenman Support to get a recommendation for a good agent. The lovely woman at the office set about finding an agent who would abide by Jenman's rules, and then she asked, "Would you like Neil to give you a call?" Very surprised, I said yes, I would like that, expecting it would be little more than a 5 min "Hello, how are you?".

A day or two later I received a call from Neil which lasted over an hour and a half. It was the single most important conversation I had in selling our home.

We are raised these days to believe that if something seems too good to be true, it probably is. And when it comes to selling or buying a home, this maxim will serve you very well. The one time in my experience this has NOT held true, has been in my dealings with Neil Jenman.

Neil is the real deal. He is a fierce crusader against the corruption of the real estate industry, and I can tell you now from experience, the corruption is real. He is a gentleman. He is kind, generous, empathetic and authentic. And oh my, what a mind! One of the most intelligent and well read people I've ever met.

So how did Jenman Support support us though our sale?

1. As there were no Jenman approved agents in our area, JS vetted the agents in the area and found us one who agreed to Neil's terms. Neil personally interviewed the agent to ensure he was completely on board.

2. JS got the agent to agree to key terms in our agency agreement: no advertising or any other money paid up front, advertising costs to be paid only if the house sells, no bait pricing, no auctions.

3. Neil ensured that when that agent didn't work out, we could break ties with the agent without any costs. When a second agent also didn't work out, the same thing happened. Without Neil's support I doubt we would have had the insight or confidence to fire the underperforming agents.

4. Neil saved us from making a terrible mistake when we considered signing with a prominent agent in the area who had doggedly pursued us and promised us the world. Neil showed us (with evidence) just what a deceptive shark this agent was.

5. Neil and his associates provided advice throughout the sale process, which ended up taking over a year (albeit right through the first wave of the pandemic). Neil lifted our spirits when we got downhearted, reassured us that we should wait for the right price and ignore the negativity (and there was a lot of it, including from our agents), and backed this up with his in-depth knowledge of the property market.

6. Third time lucky, Neil then found us a wonderful out-of-area agent who did everything right. This agent, unlike the other two, welcomed Neil's support and worked by the Jenman principles. Together they sold our home for a good price in under 3 months without resorting to underhand tactics. A victory for honesty and integrity.

7. Neil personally talked to buyers on our behalf to try and improve their offers. Some he talked to 3 or 4 times. I felt there was nothing Neil wouldn't have done to help us.

I can truthfully say that without the support from Neil and his team, we would have vastly undersold our family home. If we'd caved to pressure from our agents, we would have settled for $700,000 less, and would have been out of pocket on exorbitant advertising costs. Seriously, one agent wanted $30,000 up front for advertising!

So how much did this support from Neil and his team cost? Nothing. Not a cent. JS takes a percentage of the agent's fee, so it costs the seller nothing, and this is in the terms the agent agrees to up front.

As it turns out, that first conversation I had with Neil back in February 2020 was not only important for the sale. His family and my family have since become firm friends, something else to be grateful for.

Geoffrey Lane

In the real estate world, there can be many truisms but really, one simple fact. If you are selling your home without the advice of Jenman Support then almost certainly, you are losing hard-earned money. A lot of it. A quick read of this experience will provide just one example of how a fully protected sale as advised by Jenman Support ensured the best price for a home, compared with a quick auction that unloaded another home too cheaply.

1. I list my home with a recommended agency who wants me to auction. I resist, preferring that the agent works hard at negotiating a best price sale. There’s some marketing prepared and a sale agreement offered which I insist includes a “No sale, No payment” clause. The agent offers the home to the market at a ridiculously inflated selling price estimate.
2. Weeks go by and interest declines, hastened by the agent successively lowering the asking price – eventually by over one million dollars below the initial sale estimate! The agent then fails to close a deal on a verbal offer of $4.5M, resorting to the suggestion of taking a $4.25M written offer. “It’s the market talking,” he says. In absolute frustration, I terminate the sale at no cost to me. Remember, No sale, No payment – for anything.
3. I seek the advice of Neil Jenman personally who introduces me to an independent, out-of-area agent. Not intimidated by local-franchise, auction-agent comparisons and nonsensical “the market has declined” falsehoods, this new agent gets to work immediately, inviting buyers to individually tailored inspections and personal, honest negotiations. After a short campaign conducted with the full protection of the Jenman 8 Seller Protection Points Guarantee, the property sells for $4.95M, a full $700,000 more than the earlier lazy effort!
4. But this story doesn’t end there! A mere 3 months later, after much presentation work, paint-jobs and an expensive styling effort, the larger, next-door neighbouring house goes to auction with a ‘big name’ agency. “On the market” and bidding finishing at $4.9M a “reserve” pushes the home to sale at that price. The dressed-up, larger, well-appointed home sells for less than mine next door… in a rising market!

There’s no doubt that buyer is laughing at the windfall of up to half a million dollars at least – the amount almost certainly lost by the vendor opting for a quick sale by auction, managed by a lazy process. A classic example of the typical failure of the auction system in which daily, homes are sold significantly under a Best Price.
Neil Jenman has given his life to protecting home owners and has become a personal friend through this process. We communicate often, observing failures of typical home auctions as conducted by too many agencies. The auction system provides lazy agents with free self-marketing, more client leads and quick commissions at the expense of a negotiated fair, strong price for a vendor’s greatest asset. It is quantity over quality in selling. It is dodgy at best, corrupt in many cases. My many years observing real estate sales have shown me too many sad stories of serious financial loss.

Please, do not sell your home by auction. Contact Jenman Support. Get an honest, hard-working agent, receive the 8 Seller Protection Points that ensure you do not lose many thousands of dollars from the value of your asset and that you get a guaranteed Best Price for your home.

Jason M

Recently i needed to sell my house . It was a lovely home that my late brother had left me. The thought of the task ahead of me was absolutely daunting for two reasons. Firstly it was going to be heartbreaking to part with my brother's life changing gift that was his pride and joy and had worked so had for . Secondly all the knowledge I had about agents came from passing them by on the street as they spoke loudly and vigorously to their client or each other on their phones, leaving a profuse cloud of after shave in their wake. -oh yes! that and the word "auction" . Auction, auction, auction was the word of the day, (and still is). Each time I looked at the house listings and each time I drove around, there was that word again.

So basically 'loud', 'aftershave', and 'auction' were the three words I associated with agents.

I knew I really had a problem as I am a very private person, and the thought of hoards of people traipsing through my home (knowing that only a minority of them were actual potential buyers) made me feel ill. Furthermore, hiding away whilst watching the bidding for my home being goggled at by non buying onlookers was going to be too much to bare.
So I hit the internet with all the key words " I hate auctions" "how to sell privately" "beware of agents" etc etc. I kept doing this until BANG-something truly caught my eye . A book by a Mr Neil Jenman

"88 Reasons Why You Must Never Sell Your Home At Auction"

88 ?? I thought there might be 5 reasons to never sell your home at auction-10 at the most -but 88?

I called the number provided on the web page and immediately knew I was onto something. The lady on the phone at Neil Jenman's office was so kind, so understanding ,so clear, and patient. Damn ! -i wish i could remember her name.

Light bulbs kept going off in me as I read the book. You know the light bulbs that go off that scream "I knew it ! I knew it !!" when you discover the truth around a situation that all along you felt was very off but couldn't articulate why.

After several conversations with that lovely lady and reading the book and following Neil Jenman's blog I set out to find a Neil Jenman approved real estate agency that worked with the same transparent, effective, and humane principles as he tirelessly champions.

I was not disappointed . I sold my house at a very pleasant price with unimaginable ease.

Thank you Mr. Jenman and all your staff for your genuine and ongoing concern for the welfare of the individual undertaking the mammoth task of selling their very often beloved home. I shudder to think what I may have experienced if I went down the "loud, aftershave, auction" route....