Get free support when you sell your home

We connect Australian home sellers with trustworthy agents and provide complete support and protection throughout the whole process.
  • 100% free to consumers. No hidden fees
  • Complete support and guidance at all stages of selling
  • Protection and support available Australia wide
5.0
309 reviews
  • 100% free to consumers. No hidden fees
  • Complete support and guidance at all stages of selling
  • Protection and support available Australia wide

Thinking of selling?

We protect you through the whole sale
There's no catch. Our service is completely free to you
4.9
316 reviews
How it works

Simple, free and safe

1

Tell us about your situation

Whether you're just thinking about selling, interviewing agents, already on the market or simply doing research, we can provide help at all stages.

2

We connect you with an agent

Any agents we suggest will have agreed to our 8 protection points which ensures you are safe when dealing with them. As always, there is no obligation from meeting with a suggested agent.

3

Support & guidance all the way

Our team is always available to help and support you through the sale. If you're ever unsure about what is going on, what the agent is telling you or anything else, just give us a call.

4

Sell with confidence

Selling a home can be incredibly stressful. We help you to sell with confidence in yourself, your agent and, most importantly, in getting the best price.

PROUDLY SUPPORTING CONSUMERS IN REAL ESTATE

Join the millions of Australians who have read the books and support our advocacy.

2,500,000+

Books Published

35,000+

Subscribers over 20+ years

22,000+

Sellers Helped

30 Years

Advocating

WHAT SELLERS SAY

Real reviews from real sellers

Gabrielle Darch
5 days ago
Neil Jenman, Alec and the team at Jenman Support have been my saviours when I found myself drowning in the crazy world of real estate. I fell prey to agents who lied, manipulated and deceived me. I was a victim of vendor paid advertising (VPA). I thought this is just how you sold a house so I went along with it. Big mistake!! I ended up paying $3000 in advertising fees and when my house didn’t sell was expected to pay it upfront. I’m still paying it off 6 months later. It put me in financial hardship. I was in tears most days and the stress levels through the roof. And then came Neil Jenman what a life saver he has been. So supportive, ready to listen and find solutions. Reading his book Questions every Seller Must Ask gave my peace of mind and insight into the real estate world. He put me in contact with an incredible agent who works with such ingregity, there’s been no tears or stress this time round. I cannot thank Neil, Alec and his team enough for their endless support . Neil has given me the courage to go after my dream and to that I am truly grateful. This book is a must read for every seller.
Response from the owner:Dear Gabrielle, You are so incredibly sweet and kind - and the agent we suggested has not even sold your house yet!! But, as you say, at least this time you are not going to be out of pocket thousands of dollars if your home is not sold (unlikely, I hope). Sadly, getting ripped off with the VPA scam is what happens to thousands of sellers who are too kind or too nice or too inexperienced to say the word NO to this unethical practice. As I told you - and as I tell every good and decent homeseller - at Jenman Support we will do everything we humanly can to help you get the best possible result at the least cost if you sell and NO COST if you don't sell. And for extra nice people like you, dear Ms Darch, you can be assured of my extra attention at any time I am available (which will be asap for you). It is an honour and a privilege to be supporting you. Thank you for your lovely review. One of the best from one of the best. Sincerely, Neil Jenman
TJ F
5 days ago
Jenman Real Estate Support earned a well-deserved five stars from us. After dealing with several typical agents who seemed more focused on locking us in and pushing for a quick sale, we contacted Jenman. Their team, guided by Neil Jenman’s expertise, went the extra mile in every way—something rare among most real estate agents in Australia. They matched us with a trustworthy local agent who adhered to their protective terms, with no lock-in contracts or upfront costs. The support was constant, advice was practical, and we achieved several strong offers without the usual stress or pressure. Highly recommend for any seller seeking genuine protection and better results.
Response from the owner:Thank you Tim. It's not hard to give better advice and support than what's offered by "typical agents". Our greatest challenge at Jenman Support is finding agents who agree to look after sellers in the way we believe sellers should be looked after. And given that you have not only had a torrid time from other agents but also in other areas of your life, I am extra pleased that you feel so comfortable with us to leave us such a glowing review. One thing I dislike intensely in this world - especially in real estate where it's rampant - is unfairness. Especially when it happens to good people. In my opinion and experience you are a thoroughly good man and I am so annoyed that you have been treated so unfairly by some unpleasant people. Whatever is happening in my life, I always try and remember four words - "This too shall pass". Now that you have bought a wonderful new home (and got it at a great price), it sure seems that the wheel of life's fortune is spinning in your favour. It is our pleasure to help you with the sale of your former home. My best wishes to you and your lovely wife (you lucky man!). Sincerely, Neil Jenman.
Dave Jay
2 weeks ago
Our experience in selling a house with Jenman Support has not met our expectations. It seems that the "traps" that Jenman warns of are the very "traps" that we were caught in. When compared to other agencies, our result is a significantly more expensive commission paid for a less than expected sale price.
Response from the owner:Given that our name (Jenman Support) is being denigrated publicly by someone hiding behind a pseudonym, I feel it's only fair to reveal that someone’s name. It’s DAVID JAKIMIUK. I also feel it is only fair to respond with facts: · The selling price was EXACTLY within the range originally quoted by the agent chosen by Mr Jakimiuk (who interviewed several agents before choosing the one he is now complaining about). But now he uses the early quotes of the other agents (which were likely inflated) to complain about his chosen agent. · The commission charged was LESS than the amount quoted by the agent! · Mr Jakimiuk neglects to say that the agent he chose did NOT charge thousands of dollars in marketing costs – as all other agents wanted to do to him. · Mr Jakimiuk did not dispute commission until AFTER the sale was agreed by him. · Nevertheless, the commission was then reduced $1,000 by the agent. And then my son, Alec Jenman, agreed to forfeit another thousand dollars from his own money as he felt bullied by Mr Jakimiuk. · The total commission paid by Mr David Jakimiuk was $16,975 – which, although still $1,450 more than he was trying to pay, was significantly LESS than he agreed to pay initially. Not “significantly more” as he claims. · Jenman Support has sent 71 home sellers to this respected agency, Finning First National Real Estate Cranbourne. We have never had a complaint. Until Mr Jakimiuk. What upsets me is that my son, Alec Jenman, a young man renowned for his kindness and character, was so distressed over this matter. Especially as Mr Jakimiuk’s whinge is really with the agent (who I am told was NOT given a negative review). At Jenman Support, we are not perfect, but we always try our hearts out for home sellers – most times for zero financial reward. The well-being of sellers is always our priority. To imply otherwise- especially with an implication of hypocrisy – is, I feel, not just dishonest, it’s malicious and horrible. I do not want David Jakimiuk to remove his fallacious review. And I most certainly do not want our services available to him in future. Never again do I want him near my family. In the meantime, I will let the thousands of sellers who support us and thank us for our efforts stand as testament to our worthiness. I love my son, Alec Jenman, and I am immensely proud of him. Sincerely, Neil Jenman
Jennifer Mulley
1 month ago
My experience with Adrian Wood has been great! Through the whole process Adrian was very consistent in calling me to see how all was going and if I needed help with anything. I felt very comfortable talking with Adrian and asking any questions.
Response from the owner:Thank you Jennifer. Adrian's care and concern for sellers is wonderful. But wait until you try my daughter, Haley. She's an angel. Ha. We all strive to do our very best to help homeowners with the stressful process of selling and we very much appeciate you making the time to leave a good review. My best wishes to you. Sincerely, Neil Jenman
Christine Gough
1 month ago
This is the second time where I have used the Neil Jenman system. I was blown away the fist time I used it 11 years ago and this time has been no different. I was fully supported throughout the whole process by Adrian who provided invaluable advice and our Neil Jenman recommended agent, Kevin, was simply outstanding. Trustworthy, willing to go the extra mile, great negotiating skills and such a gentleman as well. I couldn't have asked for anything more. We successfully sold our property in record time in a difficult market. So happy we chose to go with the Neil Jenman system again. We would be more than happy to recommend it to everyone.
Response from the owner:Thank you Christine. To hear you mention my name so many times with such praise is very touching. It is worth more to me than any commission or money I have ever earned. Thank you for lifting my spirits. You - and so many other like you - are the reason we fight so hard to help you all. Sincerely, Neil Jenman.
Yvonne Lewis
2 months ago
Thanks to Neil and his team my dream has come true. He is the best and I could not have sold and bought without using his strategies.
Response from the owner:It was an honour to help you, Yvonne. I am so upset that you were treated so badly by the agent you used before you contacted us. Make us your first point of contact from now on, please. Sincerely, Neil Jenman.
TJ “Language” Travels
3 months ago
Absolutely recommend Jenman support, Adrian who was our case manager was beyond amazing! Before approaching Jenman support, we were stuck, and were not sure how to progress after continuous reductions in our property evaluation. Adrian was able to give clarity and understanding what we needed to consider before selling our home. Because of Jenman we were able to sell our home at a price that enabled us to move on. Frank and I would absolutely recommend Jenman Support, and I must say you'd be a fool if you didn't consult with them first before you put your property on the market. Once again and many thanks for your support.
Response from the owner:To know that our support made such a difference to your life gives us all enormous pride. Thank you for taking the time to recommend our services to other home sellers. We wish you all the best for your future. Sincererly, Neil Jenman
Cooper MG
4 months ago
I read Jenman’s book, “Real Estate Mistakes” years ago. It gave me the insider knowledge and the confidence to more than hold my own in real estate negotiations. The knowledge it gave me of how some unscrupulous agents conduct their business dealings resulted in purchases well below market value on two properties purchased years apart through auction. By purchasing at auction I was able to create mayhem at one auction by stating factual information that created great doubt in other bidders minds and at the other I found a clause in the public trustees contract that precluded the use of deposit bonds. I used that information to buy well below market value as it immediately cut out all bidders wanting to use deposit bonds. I’ve purchased one property through an agent (jenman principles) who acted in the sellers best interest, the transaction was seamless ie, the seller got a fair price and we bought the property we wanted at a fair price however it wasn’t anywhere near as dramatic. I sold a property in Gladstone QLD via the Jenman principle and realised a great price for it. I’m very impressed by Adrian’s enthusiasm and professionalism and when I complete the renovation and sell my current home it’ll be with a Jenman approved agent so I get the best price with no stress or hassles.
Response from the owner:Thank you for your kind words. But a special thank you for revealing more about the amazing stupidity of selling by public auction. We look forward very much to supporting you again when next you decide to sell. Sincerely, Neil Jenman
Bernadette
4 months ago
If you haven’t heard about Jenman family and the Jenman Real Estate Support team, you are seriously missing out! You too may refer to yourself as a ‘banana brain’ as I did when trying to sell our home with a greedy unethical real estate agent. Yep, we sure did fall for all his ‘tricks’ making all the rookie seller mistakes – until reading Neil’s book Questions Every Seller Must Ask! The invaluable knowledge in this book and the ongoing support from Neil and Support team member Adrian has enabled me to stand up to the myriad shonky agents who use their real-estate-speak to confuse, bully and bamboozle sellers. At all times day and night, Neil and his team have demonstrated compassion and genuine interest in my well-being, responding to calls and emails at any time. They are amazing! I cannot espouse the virtues of the Jenman team enough. If only more people knew about the invaluable support the Jenman team provide then more people would be safe when selling or buying real estate. Contact Jenman BEFORE you sign-up with any agent.
Response from the owner:Thank you for your lovely review, Bernadette. I especially appreciate the kind words you said about my family. We are all committed to looking after your family and all the families who are so badly disadvantaged by dealing with real estate agents without knowing how to avoid being hurt. Please don’t refer to yourself as a “banana brain”. You simply like experience, that’s all. And so many agents prey on your lack of experience. But that’s what we are here for - to stand between you and the agent and make sure that you get the result you deserve without getting ripped off for thousands of dollars in needless advertising expenses. The commission amount should only be set once you see the amount of your selling price. Sometimes, if you happen to find a good agent, then it may be worth paying a higher commission. But in most cases, agents do far too little and charge far too much. I hope the day will come when most home sellers contact Jenman Support before they contact any agents. My very best wishes to you, Neil Jenman
Fly Oz
4 months ago
Seriously Folks in such a challenging Buying and Selling time in our history, especially with the added pressures of massive immigration, Red tape and Government push for fast builds and turnarounds you really should consider having some extra trusted advice. The People at Jenman are predominantly Seller advocates to help avoid costly mistakes and poor selling, but they are also happy provide free advice to a Buyer. This is to maintain decent practices. Additionally they offer a series of excellent How to books on all aspects including negotiations. Adrian was a Big Help to me with solid advice to support my Son's first home buy experience.
Response from the owner:Many thanks for your kind words. Yes, while we mostly help sellers, I am glad you discovered that, when it comes to real estate, we will help anyone - provided they are as nice and as polite as you. Thanks again. Sincerely, Neil Jenman
Lucy Cullinan
5 months ago
Adrian Wood has genuinely been one of the best decisions I’ve made this year. Speaking with him before selling my property is a step I’d recommend to anyone considering selling. He connected me with incredible real estate agents who achieved a result well above my expectations. Beyond that, the level of personalisation, guidance and regular communication throughout the process made me feel informed and supported the entire way through, without ever feeling overwhelmed. It’s rare to find someone who is both highly knowledgeable and so genuinely invested in getting the best outcome for you. My only recommendation is that Adrian occasionally takes a day off 😂
Response from the owner:Thank you for your beautiful review, Lucy. Yes, Adrian does a lot of wonderful work in supporting home sellers - and you're right, sometimes we all need more days off. But, when you promise sellers and buyers that you'll always be available for them, it's hard to take time off. The point that bothers me greatly about many real estate agents is their lack of empathy. Of all Adrian's qualities, empathy is one of his finest. At Jenman Support we do love to help lovely people such as you. And often it's more of an honour than a chore. Good luck to you. Sincerely, Neil Jenman.
Grant J
6 months ago
We recently sold our property through a Jenman Real Estate agent. I first became aware of Neil Jenman in the mid-1990s through a talkback radio program, so I was already familiar with the philosophy behind the approach. In our experience, Kevin took the time to understand our situation and focused on achieving the best price the buyer was willing to offer. This approach avoided the usual back-and-forth negotiation and made the process more straightforward. I would highly recommend reading Neil Jenman’s books and our agent.
Response from the owner:Thank you, Grant. Wow! The mid-90s, that's a long time ago. I can't recall what I said on the radio back then, but I am so glad you remembered me when you decided to sell and that we were able to help you. If we ever come across each other, I'd be pleased to meet you. Sincerely, Neil Jenman
David Allen
6 months ago
Over the last 15 years or more I have enjoyed immensely reading Neil Jenman's books as well as his regular online articles. It has only been in the last couple of months I have really benefited from the advice from Neil's books and his colleague, Adrian, who has guided me through the sale of our home in Port Macquarie. Whilst not using the agent that was recommended to us, we had a great experience with a local agent who got us a great price. Although we sold 2 weeks before formally going on the market, there were to be no additional fees for advertising and styling. Would highly recommend using the assistance of Jenman Support. The team has always responded quickly and with quality & wise advice. Thank you so much.
Response from the owner:Thank you for being such a long-time supporter. We appreciate your review very much. Sincerely, Neil Jenman
Laurent Seibert
6 months ago
I first heard about Neil Jenman and Jenman Support a few years ago and decided to subscribe to their newsletter. The articles by Neil Jenman made me realise how cautious and well-informed I would have to be when dealing with real estate agents later on. When the time came to sell my property, I contacted Jenman Support and they responded immediately. They were very generous with their literature and one of their staff regularly liaised with me throughout the sale process. It meant a lot of homework on my part i.e. actively reading the relevant Jenman literature, asking questions and clarifications when meeting with their support person and following their guidelines. It all helped me work with the agent and approach other aspects of the sale. The support and guidance I received were invaluable and enabled me to tackle a difficult process and make appropriate decisions. If you feel somewhat nervous about selling your property then contact Jenman Support, they will have your best interest at heart.
Response from the owner:Thank you very much for your review, Laurent. I am so glad that you enjoy reading my articles. Sometimes it takes all day to write them. I always begin by asking myself the same question: What I can say today that gives home sellers a better chance of getting a better price with lower costs. I am both flattered and delighted that you recommend us so highly. Good on you. Sincerely, Neil Jenman
gsmandarano
7 months ago
Our home had been for sale far too long. We tried three agents. We wasted more than $20,000 in advertising costs. We were so frustrated and upset and fed up with agents giving us only two solutions - spend more money advertising and drop the price (which was already well below their estimates before we signed-up). In desperation we emailed Jenman Support. We got onto Neil Jenman himself. After one hour on the phone, Neil arranged to meet us at his home. He gave us four hours of his time. The next day, a Sunday, we picked him up and drove him to see our home where he spent another three hours discussing a better way forward - all without having to spend money. As Neil pointed out, there are many ways to find buyers without spending thousands of dollars on over-priced websites. No one else told us this. Finally, we had someone who truly cared about us - not an agent but a true consumer supporter. Neil found a new agent who agreed to follow his plan which includes no charges until we sell - which we’re now confident will be soon. Our biggest mistake was not contacting Jenman Support first. Especially as we’d heard good reports about Neil and his son Alec. We feel however that we must make mention of Neil’s other son, Harry Jenman. Harry was doing work experience with his dad and he spent every minute of the seven hours listening to us and his dad. He was so polite and it was obvious that, just like his dad, he really cared about us. Indeed at one stage while inspecting our home, Harry noticed our kitchen cupboards were out of alignment. He asked us for tools then set about fixing the cupboards. We learned that Harry is considering a career in real estate - either as a front line agent or working in a support capacity with his older brother, Alec Jenman. Whatever path Harry chooses, we are certain he can be a huge asset to the real estate industry. People of care and compassion are rare in the real estate world. And Harry Jenman clearly has plenty of both. We can’t thank him and his family enough for what they are doing for our family. If you’re thinking of selling, save yourself a lot of stress, heartache and money and go straight to Jenman Support. Under their guidance you’ll get the best result without wasting thousands of dollars on advertising costs .
Response from the owner:Your experience is so typical of what happens to thousands of home sellers every week - they waste thousands of dollars on needless advertising. To see you describe us as having "care" and "compassion" is certainly how we feel. Indeed, on a personal level I often get quite upset at how so many agents these days are so brazenly over-charging home sellers. Thank you so much for taking the time to write such a lengthy review. I am sure I speak for all of us at Jenman Support - especially my two sons - when I say that you and your lovely wife are two of the nicest and most genuine people we've ever had the honour to support. Sincerely, Neil Jenman
Tom Rozsa
7 months ago
Anyone in the market needs to reach out to this invaluable support service
Response from the owner:Thanks Tom. A great sentence which is much appreciated. Sincererly, Neil Jenman
V O
7 months ago
I can’t speak highly enough of the Jenman support and guidance provided. The team was incredibly helpful throughout the entire process, taking the time to explain everything clearly and ensure I felt confident at every stage. Their knowledge and experience really stand out, particularly in an industry where many agents are more focused on their own interests. What impressed me most was their sincerity and genuine focus on acting in my best interests — a refreshing contrast to the typical “shark” mentality generally encountered. Their advice gave me clarity and confidence. I would highly recommend their services to anyone navigating the property market.
Response from the owner:You have described our services near perfectly. Thank you for taking the time to share your feelings with other real estate consumers. Sincerely, Neil Jenman
Peter Salisbury
7 months ago
Adrian from Jenman Real Estate Support was most helpful in explaining their role in assisting the sale of my property. In particular was the offer and recommendation of a reputable real estate agent. I also received literature and a book FOC explaining what to do and what to look out for after choosing my agent. In my demographic area there was only one recommendation given to me and I was not disappointed. I achieved a sale price slightly higher than given by all the other agents in my area. A great result.
Photo from customer review
Response from the owner:Thank you for your review, Peter. And thanks for posting that lovely photo of you and your wife. Those smiles say so much. I wish you well in the years ahead - and I hope they are many and happy. Sincerely, Neil Jenman
R N
8 months ago
Heath Goldfinch
8 months ago
I can't speak highly enough of both Adrian at Jenman and Tim of Tim Altass Real Estate. Trust came easily because these are gentlemen of their word. They were there every step of the way, with clear, reasonable advice that yielded a result I am very happy with. My advice to anyone selling a property is - Don't risk using an agent that isn't Jenman approved. It's that simple.
Russell B
8 months ago
I have followed Neil Jenman for over 20 years. I have used his advice from his books and articles when dealing with agents when selling a couple of investment properties. We had another investment property to sell in Brisbane ( which we had never visited as we live in another state) so decided to contact Neil’s office.The treatment we received from the initial phone call was outstanding. They suggested an agent who was out of the area where our property was located. The service, suggestions from the agent (who took care of everything - mowing minor repairs etc) and the end result were unbelievable. I only wish we had another property to sell! The final selling price was over 100k more than the agency who were our property manager’s appraisal, plus they wanted us to pay advertising and more commission than our Jenman approved agent. If you are selling and DO NOT use a Jenman approved agent or at least follow Neil’s advice, then you will most certainly lose money.
Response from the owner:Thank you for taking the time to write us such a lengthy and excellent review. Please forgive me for taking so long to reply. I don't mean to be impolite as I do appreciate all the kind words and the nice things that people say about us. We don't make much money (often none!) but the comments from thousands of consumers is the best form of payment I have ever had in my life. I am so grateful to have helped make your life somewhat better, even for a short time. And I wish you many happy and healthy years. Sincerely, Neil Jenman
Heidi Romundt
8 months ago
I feel incredibly fortunate to have found Jenman Real Estate Support. They advocated for us and helped us to sell our property for an amazing price. They offered a huge amount of advice, a book was sent to us, and it was all free! Adrian from Jenman Support, was not only fantastic to deal with, but also was a very reassuring presence every step of the way, ensuring that the sale of our property was stress free! Initially he put us in touch with the right agent, an agent with a great track record who also contractually agrees with the high ethical standards of Jenman Support. Also, Adrian explained to us that if the recommended agent charged a slightly higher commission than cheaper agents, then the resulting price achieved would more than make up for this. And like all the advice, this was proven to be totally correct. We listened and acted on all of the advice given to us by Jenman Support (Adrian Wood) and the advice of their nominated agent (Kyle Peters). While the resulting price was spectacular, it was also fair to everyone involved. A total win/win. A huge thank you to Jenman Real Estate Support, and especially to Adrian who helped us so much. I hope that anyone reading this can contact Jenman Real Estate Support, and be as fortunate as us.
Response from the owner:Thank you for your review. I am so glad you got an amazing price. It may have been more due to the boom than us but at least we helped you avoid the risks that most sellers face. And I love the way you say that it was a good result for everyone. You are clearly an ethical person yourself. Best wishes to you, Neil Jenman
Helen Psaltis
8 months ago
This is the second time I have used Jenman Support when selling investment property and I am again extremely happy with the result. Adrian Wood was most supportive and kept in touch to ensure things were going to plan. He was also spot on in locating a very capable real estate agent who handled the entire process smoothly and efficiently and was able to pre-empt any potential problems. His ability to achieve a best possible outcome underscores the effectiveness of the Jenman system. I can only express my gratitude and recommend highly Jenman Real Estate Support to anyone selling property.
John Pritchard
8 months ago
Professional & informative details consistently provided. Follow up service is second to none & their attention to detail is top shelf. The agents they promote are above reproach & highly recommended in the hectic world of real estate, they go above & beyond & are more than helpful to assist in the sale.
Kellie West
8 months ago
With the information provided by Jenman , we felt safe and confident with the sale of our property. They provided us with a choice of agents and this was such a relief, knowing these agents come recommended by Jenman, providing support and extra confidence for the sellers.

Less Stress. Better Outcomes.

"I felt informed and supported the entire way through"

Adrian Wood has genuinely been one of the best decisions I’ve made this year. Speaking with him before selling my property is a step I’d recommend to anyone considering selling.

He connected me with incredible real estate agents who achieved a result well above my expectations. Beyond that, the level of personalisation, guidance and regular communication throughout the process made me feel informed and supported the entire way through, without ever feeling overwhelmed.

It’s rare to find someone who is both highly knowledgeable and so genuinely invested in getting the best outcome for you.

My only recommendation is that Adrian occasionally takes a day off
Lucy Cullinan

"They gave me the very best advice that had the very BEST outcome"

OMG Adrian and Alec were AMAZING, they were very supportive with no money exchanged…but worth every cent if it was. I can’t begin to tell you how helpful and caring they were…they are passionate about their work and were GENUINELY interested and concerned with my agent underquoting me and not listening to me. They gave me the very best advice that had the very BEST outcome… i could not have got the outcome i had if i did not listen to their advice.

Don’t hesitate to chat with them if you are concerned and/or confused about the way your house is being sold or managed. I would give them 1000 out of 100. I’m EXTREMELY pleased with my interaction with them. Thank you sooo much guys.
🩵🩵
Melanie Morgan

"I want to thank the Jenman team, in particular Adrian who helped navigate and advise a great agent"

I want to thank the Jenman team, in particular Adrian who helped navigate and advise a great agent who adopts and follows the Jenman process with a fault. Thank you so much. Unitl next time. Cheers Graham
Graham Birks

"I saved $15,000 in selling price and agent fees"

Highly recommended. I was going to list with an agent at a lower price at their recommendation. With Jenman's support, I advertised my property myself and saved $15,000 in selling price and agents fees. I asked how I can repay them and they said, just tell people about us, or donate to a charity.

Always helpful and courteous.
Adam Cinzio

"The advice provided in Jenman books and articles definitely aided me in obtaining the best price"

I have made contact with the support staff on a number of occasions over the past 7 years. Always have found them to be courteous and helpful with advice and recommendations. In that period I successfully sold directly (by private treaty) two homes, one in Brisbane, Qld and one in Lismore, NSW. The advice provided in Jenman books and articles definitely aided me in obtaining BHPs (best highest price) for each residence. However, don't be dismayed by disparaging remarks and statements by agents who don't appreciate the Jenman way of selling. Your gain is their loss! Highly recommend the Jenman organisation services.
David Hall

"I think the Jenman Support folks are just brilliant"

Luckily, I came across Jenman's tips and suggestions before listing our primary residence. Primed on warning signs to watch out for, we went through 3 estate agents before settling on the one who got us a great price.....and without stress!
I think the Jenman support folks are just brilliant, they are doing such a great job alerting people to the tricks estate agents use to benefit them while disadvanting you.
My thanks to a really great bunch of Aussies!
Malcolm Scoggins

"The BEST advice and real estate support in the country"

I wish to provide our sincere thanks and highest recommendation to Reiden, Neil & Alec Jenman @ Jenman Real Estate Support!
Although I was not an existing client, Neil & Alec accepted my case willingly and with great knowledge, dedication and conviction. My case is complicated and detailed so my family took great comfort in the fact of having Australia's foremost Real Estate Expert looking after us.
Its uncommon to meet a person like Neil who is EXACTLY what he claims to be, while still remaining humble and modest. He is without doubt the most ethical, honest, decent & generous person I have ever met in my 60+ years.
The depth of his real estate industry knowledge combined with an encyclopedic memory from the thousands of books and facts he's read made for a truly memorable face to face meeting.
My family and I would strongly recommend Jenman Support to anyone needing the BEST advice and real estate support in the country!
Vaughan de Vocht

"Sellers are mad not to engage this service"

My greatest fear as a buyer and seller of real estate is monetary loss. Neil information and prompt response from Jenman Support gives me the confidence and knowledge to make my next sale or purchase. I have tremendous respect for truly independent people who are prepared to tell the truth no matter what the potential financial or personal loss. He has my support and prospective buyers or sellers are mad not to engage his service.
David Wilson

"Having Jenman's support gave me the confidence I needed"

The difficult part of selling property is finding the right agent to work with. I needed to sell my father's 60yr old property - an unusually large block with development potential. Adrian recomended agents for my sale and continued to check-in on the progress until we reached settlement. Having Jenman's support gave me the confidence I needed to make decisions along the way. Now we can celebrate and move on.
Jenny Metcalfe

BENEFITS

You pay no marketing costs unless your home is sold.
You are not controlled by a locked-in selling contract.
You receive honest & constructive feedback.
Your home's positive points are the agent's focus.
Your home's value is protected.
Your home is sold for the absolute highest price.
You pay nothing until you are happy with the sale price & the agent's service.

JENMAN SUPPORT

TYPICAL AGENCY

SELLING WITH JENMAN SUPPORT

BENEFITS

JENMAN SUPPORT

TYPICAL SELLING

You pay no marketing costs unless your home is sold
You are not controlled by a locked-in agency agreement
You have someone on your side to provide help and guidance
Your home's positive points are the agent's focus
Your home's value is protected
Your home is sold for the absolute highest price
We review the agency agreement and remove nasty clauses

Every agent we suggest agrees to protect you

Before we ever suggest an agent, they agree to a set of conditions that put you first. Here are our favourites:

No upfront marketing costs

The agent covers all marketing until the point of sale. You pay nothing unless your home sells.

No misleading price tactics

No bait pricing to lure unqualified buyers or talk you down in price later on.

No locked-in contracts

Walk away at any time without any obligation or cost.

Someone to settle disputes

If something goes wrong, the agent has agreed to abide by our decisions.

These are some of the 8 protection points every suggested agent agrees to. We'll walk you through all of them when we talk.

THE HONEST ANSWER

"So what's the catch?"

It's the first thing most people ask, and fair enough. Here's exactly how it works:

When you sell through an agent we suggest, that agent pays us a small fee. But only once your home has sold and settled. You never pay us anything, and the agent is not allowed to add their fee onto your costs. If your home doesn't sell, nobody pays us. That's the whole arrangement.

We will never ask you for any money
Your costs are not increased from having our support & protection
WHAT WORRIES SELLERS MOST

The risks you're worried about, handled

THE WORRY
"The agent talks me into a low price just to get a quick sale."
HOW WE PROTECT YOU
We suggest agents focused on achieving the highest price, and we're on the phone whenever you're unsure what to do. Never drop your price without letting us know - we can often help you to avoid having to drop it at all.
THE WORRY
"I pay thousands in marketing and the house still doesn't sell."
HOW WE PROTECT YOU
With our protection points in place, you pay nothing unless your home actually sells.
THE WORRY
"I get locked into a contract I can't get out of."
HOW WE PROTECT YOU
If at any stage you're unhappy with the agent, we give you the ability to fire them with no costs or obligations at all.
THE WORRY
"If I enquire, agents will hassle me endlessly"
HOW WE PROTECT YOU
Unlike agent comparison or referral sites, we don't send your details out to 5 or more random agents in the area. We only suggest as many agents as you would like to interview and only give them your details with your approval.
THE WORRY
"Once I sign up with the agent, they completely disappear"
HOW WE PROTECT YOU
When choosing an agent, communication is very important. That is why we suggest agents who have a good track record for their communication. Having us on your side also means we can chase the agent up for you if needed.
THE WORRY
"The agent will take advantage of my inexperience in selling"
HOW WE PROTECT YOU
Most people sell a home once a decade (if that) but agents are doing this every day. Having us on your side means you have someone with experience with you every step of the way.
COMMON QUESTIONS

Questions sellers ask us

Yes. You never pay us a cent. When you sell through an agent we suggest, the agent pays us a small fee on settlement, and they aren't allowed to pass that cost on to you.

No, you are under no obligation at any time to use an agent we suggest. You're also not stuck with them if you do sign - as you normally would be.

That is completely fine, and it is often the best time to talk to us. Whether you are months away, interviewing agents, already on the market, or just doing research, we can help. The earlier we are involved, the more we can do to protect you.

Those companies usually pass your details to several agents immediately who then compete (harass you) for your business. These companies also don't put any ethical or quality standards and conditions on the agents they suggest. For example, these companies allow the agents they suggest to still charge you marketing fees if your home does not sell. For them, it is simply about which agents will offer to pay them more.

These companies also allow the agent to pass their "referral fee" on to you. Often this can be as much as 25 or 30% of the commission which adds huge costs to you when you sell.

We pride ourselves on being different. We only suggest agents who have agreed to a set of conditions that protect you, we never hand your details to multiple agents, and we stay involved to support you through the whole sale, not just the introduction.

A member of our team will reach out to have a chat and understand your situation to see how we can best help you. There is no pressure and no obligation. From there we can answer your questions, help you with your research or review any agency agreement before you sign it, and if you would like, suggest an agent who is right for you. You stay in control of every step - with us by your side.

We support sellers right across Australia. We work with agents in most areas, and even where we do not have an agent nearby, we can still give you help, check your agency agreement, or even help you to sell without an agent - free of charge as always. Get in touch and we will tell you exactly what we can do for you in your area.

No. We will not hand your details to a list of agents, and we will not hassle you. We only ever introduce you to an agent with your approval. And we will not be hounding you with dozens of calls. Once you're actually selling through an agent we suggested, we like to keep in touch to provide any help when needed - we don't just introduce an agent and disappear.

But if you ever change your mind about selling or if you're months away from it, we won't be chasing you up to try and apply pressure to you or anything like that.

Ready when you are

Contact us now and we'll show you how we can help. No cost, no obligation, nothing to sign.
Trusted by sellers across Australia