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REAL ESTATE

SUPPORT &

PROTECTION

By the Authors of #1 Best Selling 'Real Estate Mistakes'

AS FEATURED ON

WE DO ALL OF THIS FOR YOU, FOR FREE

Find THE BEST AGENT FOR YOU

We have vetted hundreds of agents across Australia and recommend the best agents near you that adhere to our
8 Seller Protection Points

These points save sellers from being controlled by agents and have been proven to help achieve the highest possible sale price.

GET OUR NO SALE NO FEE GUARANTEE

Once you choose an agent, you don’t pay a cent for marketing when you list, and you can leave the agent at any time if you are not happy with them.

Includes listings on major real estate portals:
REAL ESTATE . COM
DOMAIN & VIEW

WE THEN SUPPORT YOU THROUGH THE ENTIRE SELLING PROCESS

With the experience we have gained in helping thousands of successful sellers since 1988, we can assure you are in good hands.
Any issue between you, the agent or buyers? We have you covered.

PUTTING ETHICS BACK INTO REAL ESTATE

WITH OUR 3 GUARANTEES

we never ask you for money

We will never ask you for money.
No obligation, at any time.

we never ask you to sign anything

We will never ask you to sign anything. No obligation, at any time.

we fight to protect your best interests

We protect sellers from the usual risks of selling in real estate. All risks are passed back to the agent, not you.

OUR MISSION

To provide the finest real estate service based on the highest standard of ethics, values and client care in real estate.

AUSTRALIA WIDE

Thousands of Australians Trust our Support

“It was great to have a strong, coherent team totally focused on meeting the Client’s needs.”

Mark. M.

“The advice and support from the people at Jenman was fantastic. Your care and genuine concern made the selling process a whole lot easier”

Connie. H.

“I was with an agent who tried to overcharge me on advertising. I fell for all the tricks and traps. You stepped in and rescued me by saving me thousands of dollars. I will be forever grateful.”

Kathy, C.

“They say that when you sell your home that it’s one of the most stressful times in your life; well for us it has been stress free.”

Brett, N.

Excellent4.9 Based on 194 reviews from review us onRyan NormanRyan Norman ★☆☆☆☆ Hi there,Just wondering when Neil Jenman and his offsider Michael Kies plan on paying the $2600 they offered me to leave Hayden real estate some years ago? Of course behind the backs of management and the owner Richard Hayden himself. Ironically days before the demise of Hayden real estate.Regards,Ryan NormanIn reply to your response..I can absolutely 100% assure you this happened.Michael Kies contacted me and offered me one months pay to move on as it seemed like I "wasn't enjoying my time there", which i happily accepted, due to the cult like nature you had Hayden Real Estate running as. I even received communication from management and Richard Hayden himself apologising for this happening as they were completely unaware of this. Just a side note, i actually respect Richard Hayden and for all the controversy that happened there (no doubt since you turned up there) i still sincerely believe he is genuinely good person. For someone who likes to gloat how "ethical" he is I find it amazing that you not only deny this but also go as far as lying and saying I was dismissed due to dishonesty. I do still have my old phone from back then so let me know if you'd like me to make this claim more of a reality for you, and you and Michael Kies can re familiarise yourself with the past. I do see it is possible to post photos here...Response from the ownerImpossible, You were never offered money by us. It was not our business. Although this was six years ago, our understanding is that you were dismissed by the agent for dishonesty and incompetence. RosieRosie ★★★★★ Just finished reading the book "How to control Real Estate Agents". It's a MUST read for everyone whether your selling or not, the book can also relate into so many other areas of life as it just helped me! the book offers valuable insights. Just brilliant, thank you for your voice!Samantha MullahySamantha Mullahy ★★★★★ We spoke with both Neil and Reiden recently, they are down to earth and genuinely care about people.Neil is one in a million and keeps the snakes honest.We will not buy or sell before chatting with Neil first !Highly recommendedFrank MironFrank Miron ★★★★★ After a disappointing experience selecting an agent for my Melbourne apartment sale, I wanted to make sure that the next Salesperson provided better service standards. Having received emails from Neil Jenman for years, I wanted reliable advice.After speaking to Heather from Jenman , she recommended an agent in the area. Despite challenging market conditions, my apartment sold in two months. I was very satisfied with the agent Heather suggested. I will certainly contact Jenman again for future real estate needs.Thank you, Heather.Beth KleinschmidtBeth Kleinschmidt ★★★★★ I have just finished reading Neil's latest eye opening book How to Control Real Estate Agents. As with his previous books I am just gobsmacked how some real estate agents can sleep at night after they 'rip' off Mum and Dad homeowners who have worked hard for what we have. Thank you Neil for your honesty and integrity in making it your mission to educate us in traversing this real estate minefield. I am sure Neil's legacy of Jenman Support will live on for many generations.nick bennettnick bennett ★★★★★ Thanks to Jenman for their support during our property sale. After helping us select a local agent that would work to the 8 Jenman Protection Points, they assisted us a few times during the sale process and it was so great to have that support. I would not sell a property without Jenman and can highly recommend their service and support.Response from the ownerThank you for taking the time to give us such a fantastic 5-star review! Your kind words mean the world to our team. Tau CetiTau Ceti ★★★★★ Adrian was very professional and a super supportive and encouraging gem. His guidance to a great real estate agent in Canberra relieved me of a lot of the stress around dealing with predatory agents, so I did not need to pay money upfront for a sale, there was no pressure to sell through auction etc. I find the whole process intimidating and Adrian was a calm and reassuring presence. If needed, I could have called on him, but didn't need to! Very grateful too to Neil Jenman for his dedication and persistence over the decades in his support for sellers and for providing this amazing service. Cheers!Response from the ownerThank you so much for your positive feedback! Our team really appreciates your kind words and are so glad that you had a great experience with us. Denis HylandDenis Hyland ★★★★★ Hi Adrian, thank you for your support and guidance during the sales process of my home. Especially when the strategy was reviewed and acted on. Coincidently or not, a sale resulted not long after, with a very quick settlement. Thanks again, and best wishes. Regards, Denis H.Response from the ownerThank you so much your kind review. Selling a home is always a stressful endeavour and we’re glad we could help to limit that stress in your case. Your kind words mean so much to us and we hope to support you in future if you’re ever dealing in real estate again. Jeff BuchananJeff Buchanan ★★★★★ Shout out to the Jenman team for their invaluable assistance and advice when I bought one property and sold another. Your recommended Agent was helpful and knowledgeable and we are very pleased with the outcome in what was a very stressful time.Cant thank you enough.Response from the ownerThank you for such a nice review Jeff. We’re so glad you had a positive experience. Thank you for stopping and taking the time to give us a review. Meg WattsMeg Watts ★★★★★ Adrian put me in touch with Adam at Time Realty to sell my property in Marrickville. I wasn’t terribly hopeful we would get a result between November and Christmas but after on 7 days off market, followed by 11 days on market we were sold for a very fair price. I had good support from Adrian, and have since received Neil’s latest book.Response from the ownerThank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. E PE P ★★★★★ I have been receiving articles via email from Neil Jenman for many years, so when it came to selling our family home of over 60 yrs, I wanted to make sure we were got the best advice possible.After speaking with Adam from Jenman, he was able to recommend an agent who followed the Jenman philosophy.We especially didn't want to go down the auction pathway as almost every agent in this area uses auction as their preferred method of sale.I was even asked by a few agents as to why we weren't selling via auction?Our agent was able to negotiate a great price and we sold within 3 weeks while other houses in the area which were passed in at auction remain on the market.We are grateful to the Jenman team and for the sage advice offered in the articles which gave us a heads up on how to negotiate the whole process.Response from the ownerThank you for the fantastic 5-star review! We’re so glad you had a great experience with us. Your kind words mean the world to our team. Adam CinzioAdam Cinzio ★★★★★ Highly recommended. I was going to list with an agent at a lower price at their recommendation. With Jenman's support, I advertised my property myself and saved $15,000 in selling price and agents fees. I asked how I can repay them and they said, just tell people about us, or donate to a charity.Always helpful and courteous.Response from the ownerThank you for such a lovely review Adam. Words like yours are the biggest inspiration for us to spread the content we do.Your continued support is greatly appreciated. A2ZA2Z ★★★★★ I have been an following Jenman Real Estate Support for many years. After deciding to sell and move interstate my wife engaged 6 different real-estate agents. Everything Neil said agents would try, they did e.g. all six said we need to go to auction with multiple open homes per week with an elaborate ($$$) marketing campaign.After my wife became frustrated (as I knew she would), I contacted Jenman support and we were put in touch with an approved agent. That agent was everything Neil said they would be. No expensive sales/advertising tactics, no money upfront. Did not push to go auction and recommend against it and best of all, a very simple sales contract, that protects the seller. My wife was very happy with the agent and we agreed to engage her on the spot.Will defiantly use Jenman Real Estate Support again.Response from the ownerThank you for taking the time to leave us a review. We are so glad we saved you from the common real estate rip-offs. Let’s hope your story will inspire many other sellers - to contact us BEFORE contacting any agents. All the best to you from Alec Jenman and all of us at Jenman Support. scott kscott k ★★★★★ Just received and read Neil Jenman’s latest book: How to Control Real Estate Agents.It’s a book I couldn’t put down and I highlighted so many valuable points a seller should consider when dealing with real estate agents.If you are thinking about selling within Australia in the near future- Neil’s latest book is a MUST-READ, as it will help you save tens if not hundreds of thousands of dollars when selling your home and give you the tools, knowledge and awareness as to how to deal with the modern real estate agents and the common tricks used within the real estate industry.Highly recommend this book 👌Response from the ownerComing from an agent - albeit one who supports us - this is a mighty fine review. Thank you so much. stephen trifyllisstephen trifyllis ★★★★★ Fabulous to hear Neil Jenman speak yesterday afternoon at Archives Fine Books about the author and playwright Englishman ..: William Somerset Maugham known for his plays , novels and short stories born in Paris ., schooled in England , .. Fascinating to listen to Neil speak about the life times and the novels of Maughams with such passion and knowledge about this author .. always kept a photo of his mother by his bed side as she passed away when he was 8 .. also in Neil’s passion we heard it does wonders to read books even if you read for 5 to 10 minutes a day .. you will improve your self and learn a great deal maybe about yourself .. if you have a chance to hear Neil speak about books or his chosen profession real estate .. go and listen .. well done Neil !Archives Fine BooksArchives Fine Books ★★★★★ Neil Jenman is captivating public speaker. Our audience of book lovers were alight last night after his presentation on British author and playwright William Somerset Maugham. Neil's breadth of knowledge of the novels, short stories and plays was matched by incredible recall for the details of Maugham's life and legacy. If you'd like to learn what inspires Neil Jenman to work tirelessly for the things he believes in, book him to talk about William Somerset Maugham!John McLeanJohn McLean ★★★★★ I've heard some horror stories about bullying by real estate agents, I knew of the Jenman system and thought I'd give a Jenman-recommended agency a try. What a relief to find someone who works with you, listens to your opinions, treats you as an equal and, very importantly, doesn't charge for advertising up front and only takes the agreed amount of commission if the house sells.Together we got a good price for my house, a price that I doubt that I would have obtained via other agencies, which probably would have told me to drop the price to below what they'd originally told me the house was worth (just to get my business?).All up, I highly recommend the Jenman system to anyone thinking of selling. It's unusually ethical in a business that seems to have forgotten how to be ethical.Elizabeth GuzmanElizabeth Guzman ★★★★★ I have been an advent follower of the Jenman Real Estate Support for some time, so it was a no brainer when my parents deceased estate needed to be sold. The agent I chose was supportive of my families needs, he was knowledgeable of the area, he was friendly, diligent and extremely professional. We only needed one viewing so the process was painless.Thank you to the Jenman Real Estate Support.Thank you to our Agent, Mo from Calder Real Estate.Response from the ownerThank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. KC MechanicalKC Mechanical ★★★★★ My husband and I were fortunate to have personal contact with Neil Jenman. We were blown away by his brilliant advice. And how he personally fought for us.At no stage did Neil ever seek to profit from us. We paid him nothing and he saved us many thousands of dollars plus from many sleepless nights. I hope this review somehow repays Neil for his dedication to our family. He is a person of the highest integrity and character. Highly recommend his book on success and character.Response from the ownerThank you for your kind words and support. We’re incredibly grateful and your appreciation is the best payment we could ever receive. Jane BJane B ★★★★★ Alec and Neil were a brilliant help during the sale of my home a year ago.Specifically, Alec took the time to go through word by word the details of the agency contract that I was just about to sign. By the time I sat down with the agent and the contract, there were so many black lines that I had ruled through the sentences that she was in shock. But it was either accept it the way I wanted it or lose the listing.Sellers do not realise the power they have.Thank you Alec and Neil for turning the tables for me. You are generous, genuinely helpful people.Response from the ownerThank you for your kind words Jane. Your support and appreciation for us means everything. We absolutely love to see sellers take control when selling what is likely their biggest asset. Best wishes from everyone at Jenman Support MaddoMaddo ★★★★★ The Jenman Group have helped me sell 3 houses over the past 3 years.On each occasion I have found their help and support, connecting me with a professional real estate agent who will do the right thing by me, ensuring a professional and very satisfactory outcome selling my properties above market price. Each agent negotiated in a very professional manner.I highly recommend you reach out to the Jenman team when you are thinking of selling.Response from the ownerThank you for the lovely words. We’re thrilled you had a great experience with us. Your support means the world to our team and we look forward to supporting you again if the opportunity arises. Thank you for stopping and taking the time to give us a review. Graham MatherGraham Mather ★★★★★ Sold our house with Tim Altass ( Jenman recommendation) purchased our new home through David Tidbold another realestate agent recommended by Jenman everything went smoothly couldn't be happier with the process.Response from the ownerThank you for the nice review Graham! We’re so glad you had a positive experience. Thank you for stopping and taking the time to give us a review. Tallulah SunshineTallulah Sunshine ★★★★★ ---We first discovered the Jenman system 20 years ago when we sold our first house, and when it came time to sell our seaside apartment, we knew exactly where to turn. The entire process was stress-free thanks to Jenman. The wonderful agent they recommended found a buyer within 10 days. Following the Jenman system, we paid under $850 in advertising and photo fees, which were not due until the sale was finalised. We received our asking price, and thanks to Neil Jenman's book, we knew to accept it quickly. This was achieved without any open inspections. We couldn’t be happier and highly recommend using Neil’s system to make a typically stressful time much easier. The phone and email support from Jenman provided a refreshing safety net, and they even reviewed the agent contract with us. We wouldn’t buy or sell any other way. Having found them after buying our first home, we’ve never needed to look elsewhere. 5 stars!---IResponse from the ownerThank you for such an incredible review. Your words truly make us so grateful for your support. We’re glad to have been of such help to you and hope to provide such support if you ever need it again in future. Doug StevensonDoug Stevenson ★★★★★ We became aware of the Jenman model for selling real estate from radio advertising so we did some due diligence investigations when we decided to sell our home of nearly 40 years. Neil's guidelines resonated with us and we were comfortable to contact Jenman Support to identify a local real estate agent to work with. They directed us to Arthur Conias Real Estate in Toowong who proudly promote their support for the Jenman model. Everything went smoothly from that point and we completed a relatively stress-free sale (can that process ever be entirely stress-free?) at a pace that suited us and achieved a sale price that we were happy with. On reflection, we continue to be very happy that we contacted Jenman Support to guide us to an agent whose practices proved to be honest, open and, most importantly, effective.Response from the ownerThank you for the kind words Doug. We’re so glad to know we helped make the process as stress free as possible. We will always be here to support you on any real estate journeys you have. Robert JenkinsonRobert Jenkinson ★★★★★ I have used a Jenman agent for years as I believe that it is the best system for selling real estate to maximise the sale price.I recently sold my property using Steve Isakka of Ray White, Warner Qld and couldn't be happier.Steve was thoroughly professional, communicated well, had a solid list of prospects and, I think, got me the best possible price.Happy to recommend.Response from the ownerThank you for the fantastic 5-star review, Robert! We’re thrilled you had a great experience with us. Your continued support and lovely feedback means the world to our team. js_loader

OUR VALUES

At the Jenman Support Group, we follow these five core values of ‘T.R.U.S.T’ which create the foundation of our approved beliefs and philosophies.

T

R

U

S

T

Trust

We believe trust is the most important ingredient in any relationship.

Responsibility

It is our responsibility to care about our clients and respect the trust they give us by choosing us as their support.

Understanding

We understand our system and the duty of our role. We care about our clients, our colleagues and our profession.

Standards

We believe in standards of excellence in all that we do.

Truth

We believe in being truthful with ourselves and with others. We do not believe in misleading or deceptive conduct, no matter what the reason is.

Why We Offer Risk Free Selling

Real estate consumers are losing millions of dollars due to the lack of ethics in real estate.

So many sellers are deliberately misinformed and as a result, they sign up with agents which promise them the world just to get their business.

The agents then end up controlling sellers and push people into underselling their homes.

By making the agent pay for your marketing costs and not locking you into a contract, it incentivises the agent to give you a fair valuation of your home from the beginning and treat you well throughout the entire process, instead of making up a price just to incentivise you to sign up with them and then mistreating you after they have you "locked in".

With the experience we have in helping thousands of sellers, we help to take the stress away from you.

JENMAN LIBRARY

“Sellers: Be careful, early offers are often the best offers.”
— Neil Jenman

CONTACT US

We’re here to help. Contact us if you have any questions about our service, have a comment or complaint about an agent.

OFFICE HOURS

9am - 6pm, 7 days a Week

PHONE

1800 1800 18
24 Hours, 7 Days a Week

EMAIL

support@jenman.com.au

SUBMIT YOUR STORY

YOUR STORIES

Whether it’s about selling or buying a family home or investing in real estate, we’d love to hear from you. We all learn from the experiences of others. Your story can help others.

Get A Better Deal With The Best Local Agents

Our free support guarantees you a smarter way to sell, higher quality local agents with NO LOCK IN CONTRACTS and NO COST unless your home is sold for a price you are happy with.

 

Our 8 SELLER PROTECTION POINTS remove the risks of standard listing agreements.

What we do - Jenman Support PIC

The Best Agents
With All Risks Removed!

Our goal is to find you the best possible agent to sell your home.
We have designed 8 SELLER PROTECTION POINTS that your agent is ‘held’ to and we charge you nothing for our support.

Great Agents
With All Risks Removed!

Our goal is to find you the best possible agent to sell your home.
We have designed 8 SELLER PROTECTION POINTS that your agent is ‘held’ to and we charge you nothing for our support.