Our Team
Your trust means the world to us. It is our greatest honour.
There is no better reward in the business world than genuine appreciation from home sellers and buyers or investors who are thousands of dollars better off thanks to our help.
There is no better reward in the business world than genuine appreciation from home sellers and buyers or investors who are thousands of dollars better off thanks to our help.
Your home is your biggest financial asset. Don’t short-sell it – that’s like moving out and leaving a suitcase full of cash in your lounge room. Let me help you take all your home’s value with you – in cash.
Neil JenmanNEIL JENMAN
DIRECTOR | AUTHOR & LEADING REAL ESTATE EXPERT
Neil has spent his entire working life protecting real estate consumers. He opened his own real estate office in 1984. Neil’s office became so successful that other agents began flocking to visit him, all wanting to know WHAT he did and HOW he did it. This led to Neil becoming a real estate systems designer and renowned speaker. Thousands of agents attended Neil’s courses, where they learned systems based on “ethics in real estate”. In 1999, Neil wrote the highest selling real estate advice book in Australian history, Real Estate Mistakes. More than half a million copies have been published and sold.
Neil has appeared on television hundreds of times in the role he most cherishes – real estate consumer advocate. He has protected and saved thousands of real estate consumers from making mistakes. In 2007, ABC’s documentary, Australian Story, devoted an episode to Neil’s life as a consumer advocate.
Today, Neil helps agents who support his commitment to ethics in real estate. Some of these agents are known as ‘Jenman Approved’. Even if there is not a ‘Jenman Approved’ agent in your area, Neil has now devised a way whereby you can become a ‘Jenman Approved’ homeseller at no extra cost!
Neil has appeared on television hundreds of times in the role he most cherishes – real estate consumer advocate. He has protected and saved thousands of real estate consumers from making mistakes. In 2007, ABC’s documentary, Australian Story, devoted an episode to Neil’s life as a consumer advocate.
Today, Neil helps agents who support his commitment to ethics in real estate. Some of these agents are known as ‘Jenman Approved’. Even if there is not a ‘Jenman Approved’ agent in your area, Neil has now devised a way whereby you can become a ‘Jenman Approved’ homeseller at no extra cost!
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OUR MISSION
To provide the finest real estate service in Australia, based on the highest standard of ethics, values and client care. In so doing, we will earn the loyalty and trust of homesellers and buyers who will become our lifelong clients and friends because we always place their interests ahead of our own.
This is our mission.
We will live up to it in everything we do.
Our success will always be measured by the happiness and the loyalty of our clients.
Respond to the needs of consumers by striving to provide the finest real estate service in the world, based on the highest standard of ethics, values and client care.
This is our mission.
We will live up to it in everything we do.
Our success will always be measured by the happiness and the loyalty of our clients.
Respond to the needs of consumers by striving to provide the finest real estate service in the world, based on the highest standard of ethics, values and client care.
The entire real estate world would not exist without the real estate consumers – those home sellers and buyers and investors, all trying to build a better future for themselves. These are the people who ultimately pay all our wages. These are the people we must look after first. We must place their needs ahead of our own.
- Neil Jenman, Real Estate Expert & AuthorWHY WE DO THIS
Yes, the money trail always leads back to the mums-and-dads in the suburbs or those battling to make ends meet. Yet, instead of appreciating these people, instead of giving them advice that’s best for them, most ‘business players’ in real estate exploit consumers. Seldom do companies (agents or advertisers or any ‘suppliers’) give consumers advice that truly helps consumers. Behind-the-scenes, the corporate attitude is, “How can we make more money out of consumers?”
And, if you think Neil Jenman is one of them, think again. Neil is so dedicated to placing consumers first that his books and his articles have been banned from places frequented by agents (such as all News Ltd suburban papers and most industry websites). Neil is not popular with many (most?) agents for one reason: He is genuinely committed to consumers. He tells consumers the truth about what most agents really do and how their slick lines are designed to sound good to sellers and buyers but, more often than not, most agents leave most consumers worse off financially than they need be.
Agents have often accused Neil of “betraying the industry” but Neil’s answer is simple: “These agents who criticise me have seldom paid me a cent. They have never trusted me with the sale of their homes. If agents stopped abusing me and started doing what I suggest – take better care of consumers, they’d all be a lot better off. It always amazes me that agents will say they “disagree” with me or they “don’t like” my systems or methods.
But ask them if they have read any of my books and they will say no. How can you disagree with someone if you don’t know their philosophy? Sellers and buyers who have read my books and who come to my website and contact me are all supportive. We have 100 per cent support from consumers. From more than half a million copies of my first book ‘Real Estate Mistakes’, there has never been a complaint or criticism from a consumer. Only agents complain. And why do consumers support Neil and agents don’t? Well, it’s obvious: Neil places the interests of consumers first, always has, always will. He loves his work with consumers.
WHAT DOES IT COST?
When you use Jenman Support to help you find and support an agent, the selected agent pays us a support fee from the agent’s standard fee for the sale of your property. One of our many happy sellers said it beautifully when she said:
Oh, I get it – the agents pay you to protect us from them. Wonderful!
- Jenman Support Customer
PLEASE HELP US TO HELP YOU.
If you are a consumer, we hope you now understand how much we care about you and how committed we are about protecting your financial position when it comes to the price for your property. Please do us one small favour in return – care about us.
Here’s what we mean:
Obviously, we need to pay our staff and our operating costs. The only reason we can offer this free service to you, as a consumer, is when you tell the agents that you want our support (we call this our Request To Support or RTS). You want us involved in your sale. If you go directly to the agent, we may get nothing, no matter how much work we have done for you or how much we have helped or saved you. So, please, just as we help you for nothing, it costs you nothing to give us your support in return and appreciation. To ensure that we can fund our free work for consumers, we suggest you say something such as this to the agent:
“We have been speaking with Jenman Support and they have offered to help us at no charge when we are selling. We have accepted their offer. So, if you wish to help us, we insist that Jenman must be involved. Please speak with Neil or one of his colleagues from now on about the sale of our home.”
Indeed, many agents now say, “We speak with the Jenman Support people as if they were the owners because the owners won’t do anything without speaking with Jenman.”
Many agents admit that having Jenman Support involved in the sale is the primary reason they are able to get the highest price for sellers. Your agent can get you the highest price for your home thanks to our help.
If you are a consumer, we hope you now understand how much we care about you and how committed we are about protecting your financial position when it comes to the price for your property. Please do us one small favour in return – care about us.
Here’s what we mean:
Obviously, we need to pay our staff and our operating costs. The only reason we can offer this free service to you, as a consumer, is when you tell the agents that you want our support (we call this our Request To Support or RTS). You want us involved in your sale. If you go directly to the agent, we may get nothing, no matter how much work we have done for you or how much we have helped or saved you. So, please, just as we help you for nothing, it costs you nothing to give us your support in return and appreciation. To ensure that we can fund our free work for consumers, we suggest you say something such as this to the agent:
“We have been speaking with Jenman Support and they have offered to help us at no charge when we are selling. We have accepted their offer. So, if you wish to help us, we insist that Jenman must be involved. Please speak with Neil or one of his colleagues from now on about the sale of our home.”
Indeed, many agents now say, “We speak with the Jenman Support people as if they were the owners because the owners won’t do anything without speaking with Jenman.”
Many agents admit that having Jenman Support involved in the sale is the primary reason they are able to get the highest price for sellers. Your agent can get you the highest price for your home thanks to our help.